An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part of a national chain or operated by a regional/local independent group/owner. An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.
The Auto-care Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills. They must be able to work as part of a team but also operate independently, understand how their centre operates from a commercial perspective and how their actions contribute to business results, whilst maintaining a high standard of workmanship.
This course can be on either a day release basis or a block release basis.
If you have any questions about this course then please contact us by phone on 01252 40 55 55 or message us.
The apprenticeship program consists of the following 4 components, leading to a Level 2 Standard in Autocare Technician:
1. Knowledge and understanding of:-
2. The competency to achieve the following in the workplace:-
3. The soft skills and behaviours to achieve the following in the workplace:-
4. Functional Skills: English & Maths ( Level 2)
5. End Point Assessment
End point assessment is the final stage of your apprenticeship and you must pass this to achieve your apprenticeship. It is the chance to show the skills, knowledge and behaviours you have gained throughout your apprenticeship.
Find out about the new standard, click on the link:
The training is delivered and assessed whilst attending Farnborough College once a week to learn the underpinning knowledge and develop skills in practical workshops. Apprentices are also supported in the workplace with regular progress and reviews.
Apprenticeships are a proven way of increasing staff retention and productivity. 92% of employers who employ apprentices believe that Apprenticeships lead to a more motivated and satisfied workforce. Apprenticeships enable employers to recruit and train the employees to meet the specific needs of their business.
On completion of this Standard the Auto-care Technician will be eligible to apply for IMI membership as a Registered Young Professional or if they wish as an Associate Member. They would also gain entry onto the IMI Professional Register.
Apprentices who complete this apprenticeship can also progress onto the Motor Vehicle Service and Maintenance Technician [light vehicle]
Level 3 Apprenticeship Standard: https://www.farn-ct.ac.uk/course/advanced-apprenticeship-in-motor-vehicle-repair/APL3MV/
For more information or to recruit an Apprentice,
please contact our Employer Hotline on 01252 407299
or visit www.farn-ct.ac.uk/apprentice
The training programme is intended for new or existing staff working in a garage providing motor vehicle repair services.
The entry criteria are staff aged 16 and over with a minimum of 5 GCSEs A*- D or 9 - 3 to include Maths and English. GCSE’s will be considered along with the results of an initial assessment.
Apprentices without Level 1 English and maths (Grade D / Grade 3) will need to achieve this level and take the test for level 2 prior to taking their apprenticeship end-point assessment. For those with an education, health and care plan or legacy statement, the English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.
Please contact us through the form below. After submitting a form we will contact you as soon as possible. We will delete your information one month after the beginning of the next academic year.