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Customer Service Management Apprenticeship

  • Full Time
  • Aldershot
  • £17,850.00 USD / Year

Website Enterprise Mobility

We are seeking 5 apprentices to join our Customer Service Team this September 2024!

Join us here at Enterprise as a Customer Service Management Apprentice and you’ll not only gain a qualification but start building a successful career in management.

We are seeking candidates who are passionate about delivering excellent service, hard working and motivated apprentices to join our team in the Aldershot.

Fun & friendly working environment
33 days paid holidays a year plus 1 additional day for a personal celebration and another for charity work!
Our ‘promote from within policy’ means you can go as far as your talent will take you
Onboarded onto the Customer Service Specialist Level 3 Apprenticeship – a 15 month course, with weekly taught sessions delivered at Farnborough College, regular 1:1 support from industry expert Trainers
An opportunity to progress to a Level 5 Management Apprenticeship
Winning wardrobe vouchers at discounted rates
Convenient town centre location with free parking or a short walk from Aldershot train station
Well-equipped and professional office facility
Discounted health and dental plan
Opportunity to earn Awardco points and redeem on Amazon

If you are enthusiastic, eager to learn and a great communicator this could be the opportunity for you. You will be provided with all the training and support you’ll need to make a difference, be a success and forge a future career within our global business.

You will initially undertake a Level 3 Customer Service Specialist Apprenticeship. We are a company that really does reward hard work and if you perform within this period, you will have the opportunity to progress to a Level 5 Management Apprenticeship.

An apprenticeship is a fantastic route into the sector. It offers a great opportunity to get real work experience while you gain qualifications and earn a salary.

t’s great that you’re thinking about joining us. But first, you should learn a little about who we are and what we stand for:

Enterprise Mobility is a family-owned, world-class portfolio of brands. We operate a global network that covers nearly 100 countries, nearly 80,000 dedicated team members, and nearly 1.7 million vehicles taking customers wherever they need to go. In any way you want to think about it, we lead the transportation service industry.

How did we get here? The fact is, we owe our success to each and every one of our people. That’s why we empower everyone on our team with opportunities for growth. Our mission, along with our uncompromising commitment to customers, has made Enterprise a genuine success story and a truly special place to work.

Responsibilities:

During the first stage of your career, you will learn everything about providing great customer service in our UK Contact Centre’s Business Rental Department. This will provide you with a solid foundation to progress to a future career in management.

During the first year, your responsibilities will be:

Providing exceptional customer service via the telephone and via written communication
Providing administrative support to your team, departments and branches
Updating internal databases and systems with a commitment to attention to detail
Building internal and external relationships and communicating on a variety of levels

To apply for this job please visit careers.enterprise.co.uk.

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